faq
Material
What kind of material is Loll made from?
Loll products are made with recycled high-density polyethylene (HDPE) primarily from milk jugs (#2 plastics). Milk jugs are used because the plastic is closest to white, which allows us to create Loll’s variety of colors. More about loll materials...
Does the color fluctuate between products?
We have tried our best to accurately represent product colors on our website. However, due to the nature of electronic media, color of actual products may differ slightly from how they appear on this website and on your particular computer.
Similar to other materials, like wood or fabric, our colors may vary. Loll products are made from post-consumer recycled material, and color and texture may differ from product to product and within a finished product. For example, an Adirondack chair is made with 22 parts, and some parts may be made from different sheets, which may have varying color tones. We work closely with our material supplier on quality control for the best consistency possible, but material color may naturally fluctuate.
Is there ultraviolet (UV) stability in Loll material?
Yes. Loll products are manufactured with a highly weatherable high-density polyethylene (HDPE) sheet. Our post-consumer resin includes a superior UV additive designed for plastics that improves exterior durability, greatly reducing characteristic surface degradation caused by sunlight and other UV light sources. Pigments/color concentrates are formulated with the best weathering pigments available in the market in a particular color space.
Will the color of my product change over time?
In most applications, probably not. Further, darker colors are naturally much more resistant to change than lighter colors.
When products are placed in full direct sun, testing has shown NO significant change of color over time for:
• Black
• Charcoal Grey
• Cloud White
• Sky Blue
• Navy Blue
Is fading covered under warranty?
No. The sun is very hard on materials that have constant direct exposure, and we cannot guarantee the material color will not change over time. However, the high-density polyethylene (HDPE) material that Loll uses has a UV stabilizer and is very resistant to fading. The color is not a finish coat; it is a pigment embedded in the material throughout. You will never have to paint or stain Loll furniture. For more details, read our full warranty.
Can Loll furniture be exposed to chlorine?
Our high-density polyethylene material will withstand chlorine, and has been placed in many zero depth pools and waterpark projects.
What about placing Loll in sea-side environments?
Our hardware is stainless steel and is meant to resist the elements. However, a salt water environment is very harsh and even stainless steel will begin to show rust over time. Keep in mind that surface rust on a bolt does not mean the product is failing, and fortunately most hardware on Loll furniture is either hidden or discretely placed. In any case, rinsing your Loll furniture regularly with fresh water will help avert hardware rust.
What's that on the bolts?
All bolts come standard with a thread coating to reduce bolts loosening after assembly.
Care & Maintenance
What kind of maintenance will I have to do to keep my furniture looking good?
Loll furniture will not rot and requires no paint, stain or ongoing maintenance to keep its beautiful appearance. It is a good idea to occasionally inspect the furniture fastening to ensure bolts are not loosening. Daily expansion and contraction caused by heating and cooling can occasionally loosen hardware.
Watch the video below for more information on seasonal maintenance.
Check out the Required Seasonal Maintenance video:
How should I clean my furniture?
Most often, a simple hose-off will do the trick. If there is more dirt, a simple wet rag and natural spray cleaner should be sufficient. Microfiber towels also work great. If there is dirt embedded in the texture, use mild soap and water and a stiff but gentle-bristled brush. You can power wash your furniture if you like that sort of thing.
What should I do with my furniture when winter comes?
Nothing! Our durable HDPE can be left out year-round. Designed to weather all four seasons, there is no need to store or cover your furniture in the winter. Our only recommendation is if by chance you receive an abnormal amount of snow, like feet upon feet, to give your furniture a little relief and carefully shovel some of that snow off of it.
Can I take my furniture apart?
Once assembled, Loll products are intended to stay assembled.
Is it safe to keep my Loll furniture by the fire pit?
Yes! Just don’t throw it in the fire. The melting point of our material is 275°F – which means if you do have a problem with melting, you’ve got bigger problems to worry about first.
My dog ate my Lollygagger Lounge arm. Now what?
Fret not if a part of your Loll becomes damaged! Our products are made so that parts can be replaced. Please email us, we can provide a quote for the replacement parts needed.
General
Who designs your products?
We do! We also work with outside designers from time to time, including Eric Pfeiffer, Studio Murmur, David Salmela, Ralph Rapson and others.
Where are your products made?
All of our products are designed and manufactured in-house at our headquarters in Duluth, MN, USA. We are proud to offer made-in-America products.
Where can I see your products, or do you have a showroom?
Please keep in mind that showroom will only have a selection of loll products. If you are looking for a specific product, please contact ahead to confirm what we have on display.